Customer-centric, pragmatic and self-motivated Client Delivery Project/Program Manager with experience in Agile Project Management, Operations Management, Account Management, Application Delivery, Enterprise Software Development and Quality Engineering. Experienced in complete software project life cycle development from requirements, design, implementation and integration testing of product development.

• Instill a positive culture of focused delivery and operational excellence in client deliverables

• Proficient in setting up Client Delivery model and processes for efficient Project Delivery and Execution

• Responsible for working closely with Account and Sales teams to deliver solutions at a profit and drive revenue on a quarterly basis

• Detailed oriented with a demonstrated ability to self-motivate and follow-through on deliverables

• Responsible and accountable for the management of projects directed toward strategic business and organizational objectives

• Experienced in determining project scope, liaising with account, sales, support, product management and staff throughout project life cycle and ensuring objectives were met

• Can move between Agile, Waterfall and Hybrid approaches depending on project and client goals

• Migrate risk factors through careful analysis of the scope, project deliverables and acceptance/success criteria. Anticipated and managed change effectively in rapidly evolving global business environments

• Highly adaptable to changing technical environments with strong organizational and analytical skills

• Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams