Detailed written report that includes the review of white papers, case studies, articles, and videos to get a better understanding of your users and the problem space
Links to sources used in secondary research report
Competitive Research
Competitive analysis to find out what other products are out there that are trying to solve the same problem
Surveys
Screeners and Surveys to gather demographics, establish target audience, and understand pain points
User Interviews
User Interviews to approach the rest of the design process with a better understanding of the users’ behaviors, pain points, needs, and goals.
Research Synthesis
Affinity Mapping
Empathy Mapping
Personas
How Might We (HMW) Questions
User Journey
Design & Ideate
Sketching to serve as a quick way to make ideas tangible
Informational Architecture to help keep track of how users will move through your app or site and help keep your users at the center of your designs
User Flows to show a visual representation of a specific route that a user might take through your site or app to achieve a goal
Wireframes to show a visual representation of the user interface. This can help determine how elements will be placed on the page without getting distracted by colors, graphics, or typography
Mid-fidelity mock-ups to allow for your own changing of colors, graphics, or typography
Prototyping & usability testing to get feedback on designs and flows
How It Would Work 🤝
We'll arrange an initial meeting to get to know each other and establish expectations
We'll establish a timeline together on how long the project will last and any hard deadlines
Once this has been established, we'll move on to research and design and you'll be updated every step of the way