Virtual Assistance and Customer Service Professional

Starting at

$

5

/hr

About this service

Summary

As a virtual assistant and customer service professional, I offer tailored administrative support and exceptional customer interaction management, ensuring seamless operations and client satisfaction. What sets me apart is my commitment to personalized service, leveraging my expertise in technology and communication to foster strong client relationships and drive efficiency.

What's included

  • Comprehensive Report

    Summary of tasks completed, including metrics on customer interactions and resolutions.

  • Organized Documentation

    All relevant documents and records related to the project, including correspondence, customer feedback, and process guides.

  • Task Management Tools

    Access to any tools or platforms used for project management, with clear status updates.

  • Training Materials

    Documentation or videos on processes and systems for onboarding future staff.

  • Communication Templates

    Ready-to-use templates for customer emails, FAQs, and responses.

  • Time Tracking Data

    Logs detailing time spent on various tasks and projects.

  • Follow-up Schedule

    Planned follow-up actions or meetings to ensure continued support and relationship building.


Skills and tools

Personal Assistant
Virtual Assistant
Copywriter
ClickUp
Gmail
Google Docs
Google Sheets
Microsoft PowerPoint

Industries

Banking
Staffing Agency
Real Estate

Work with me