I provide ongoing Atlassian Cloud administration and support for Jira, Jira Service Management, and Confluence.

This service is designed for teams that need reliable Atlassian support without hiring a full-time administrator.

• Jira project creation and configuration • Jira Service Management setup • Company-managed and team-managed projects • Request types and customer portal configuration • Workflows and status configuration • Issue types, fields, screens, and schemes • Permission schemes and project roles • User, group, and access management • Queues and SLA configuration • Jira Automation rules • Notifications and assignment rules • Forms and approval workflows • Dashboards, filters, and reporting • Service desk optimization • Confluence spaces and permissions • Page access and content structure • Jira and Confluence integration • Project cleanup and configuration reviews • Admin troubleshooting • REST API and automation support • Documentation and admin recommendations

I can support the full Atlassian lifecycle, including:

Whether you need a new Jira/JSM project created from scratch or help improving an existing environment, I can handle both setup and day-to-day administration.

• Startups and growing companies • Internal IT and support teams • Organizations without a dedicated Jira administrator • Teams setting up Jira Service Management • Companies needing ongoing Atlassian support

Monthly Plan: $250 Included Support: Up to 8 hours/month Additional projects or migrations: Scoped separately