What's included

• ⚡️ Strategy

  - Vision and OKR Planning, analytics and company performance setup - Project and DRI management and tracking - Act as trusted advisor with extensive GTM and Customer Ops experience

• ⏰ Company Operations

  - Ongoing finance and accounting support: managing Xero, reconciling, account services - Basic cashflow, burn, and expense planning and forecasting - Identifying and building automations

• 📣 Employee Experience

  - Values Definition - Performance and Levels Guide - Self-service Onboarding Plan - Recruitment support - Onboarding and offboarding management

• 📜 Knowledge Management

  - Tooling audit - Communication Principles and Frameworks - Process Playbook - Company Wiki creation and Maintenance