What's included

• Community Engagement:

  Manage and respond to comments and direct messages (DMs) across all social media platforms. Foster positive interactions with our audience by promptly addressing inquiries, feedback, and concerns.

• Content Engagement:

  Actively engage with related content by liking and leaving thoughtful comments on posts from relevant users and communities.

• Content Planning and Implementation:

  Take charge of the content calendar, including scheduling and re-sharing posts based on the content strategy. Create written and video content as required by the content planner to maintain a consistent and engaging social media presence.

• Content Strategy Contribution:

  Collaborate in shaping our content strategy, including monthly themes and potential partnerships with other channels or influencers.

• Feedback Reporting:

  Share user feedback and noteworthy mentions with the team via Slack, providing valuable insights into audience sentiment and concerns.

• Performance Analysis:

  Analyze social media metrics to evaluate content and campaign effectiveness. Deliver actionable insights and recommendations for optimizing the social media presence and engagement.

• Platform Expansion:

  Lead the introduction of the brand on new platforms as required. Develop and implement strategies to create a strong presence and engage with communities on these platforms.