UX Strategy

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About this service

Summary

Despite working officially as a product designer, I have extensive experience in UX strategy. I help you identify the problem and tease out the information needed to understand the space and craft solutions.
Through activities and discovery workshops, we will distill and sharpen your ideas and provide direction to bring it to life.
✨ The Process ✨
Introductory call - a conversation to understand where we fit and how we might work together. I ask about your business needs and project goals and see where I can support you as a UX strategist.
We clarify expectations on timelines, scope of the work, and define a project brief.
Any user research if required (I prefer this, but given the scope and timeline, this may be vetoed out)
I will prepare and present a series of collaborative workshops. Post-meetings, I will gather the documentation into a set of comprehensive documents and a roadmap.
Any additional support plan
Each project is a little different, but these are the general steps I follow to build a strong foundation of a project.

What's included

  • Bespoke UX Strategy Artifacts

    After our initial call, I will prepare a series of activities and deliverables to complete together. These tools will allow me to deeply understand the problem and craft final artifacts, which may include: current experience audits, competitive audits, sitemaps/information architecture diagrams, user journeys and flow diagrams, empathy mapping, storyboards, and more.


Skills and tools

Product Designer
Product Strategist
User Researcher
Figma
Microsoft Excel
Miro

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