I don't have any specific process, Instead a normal work process we will follow. I'll get all the information from you, Will do UX research and gather all the information that I would need to kickstart the project. Later I'll provide initial design within few days and Voila! Once You'll finalize everything, I'll send you the complete package of your design. Because, the most important thing for me is to provide you the product that helps you to achieve your goals and convert more engagement into loyal customer and all we can do by just (DESIGN).