What's included

• 10 Engaging Stories Per Week

  Create 10 engaging stories per week that help nurture prospective clients and increase engagement and views to profile.

• Monitoring and Engagement

  Regular monitoring of social media accounts to track comments, messages, mentions, and tags, and responding promptly and professionally to engage with the community, build relationships, and foster positive interactions.

• Content Moderation

  Managing and moderating user-generated content on social media, including reviewing and approving/rejecting user-submitted posts, comments, and reviews based on community guidelines and brand image.

• Community Building

  Implementing strategies to grow and nurture the online community, such as organizing contests, giveaways, polls, and Q&A sessions, and creating engaging and interactive content to encourage community participation and foster a sense of belonging.

• Crisis Management

  Promptly addressing and resolving any negative feedback, complaints, or issues from the community in a timely and effective manner to protect the brand's reputation and maintain a positive online presence.

• Social Listening

  Monitoring social media conversations and mentions related to the brand or industry to identify trends, insights, and opportunities for engagement, and providing feedback and recommendations to the client for strategic decision-making.

• Reporting and Analysis

  Providing end-of-the-month reports on community engagement metrics, such as comments, likes, shares, and mentions, and analyzing the data to gain insights, measure the effectiveness of community management efforts, and inform future strategies.