UX RESEARCHER

Ebru Duzel

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About this service

Summary

As a UX Researcher, my service is focused on gaining deep insights into users' behaviors, needs, and motivations to inform the design and development process. Through a variety of research methods, I aim to uncover valuable user insights that drive user-centered design decisions and enhance the overall user experience of your product.
Research Planning: I work closely with you to define research objectives and develop a research plan tailored to your specific needs. This includes identifying target user groups, selecting appropriate research methods, and determining the scope and timeline of the research project.
User Interviews: I conduct in-depth interviews with your target users to gain a deep understanding of their goals, pain points, and behaviors. These interviews provide qualitative insights that uncover user needs, preferences, and challenges.
Surveys and Questionnaires: I design and deploy surveys and questionnaires to gather quantitative data and capture a broader perspective on user opinions and preferences. This helps to validate findings from qualitative research and identify trends and patterns.
Usability Testing: I conduct usability testing sessions to evaluate the usability and effectiveness of your product. This involves observing users as they interact with the product and gathering feedback on usability issues, navigation, and overall user satisfaction.
User Journey Mapping: I create user journey maps that visually illustrate the entire user experience, from initial discovery to product adoption and beyond. This helps to identify pain points, opportunities for improvement, and areas where user needs can be better addressed.
Data Analysis and Insights: I analyze and synthesize the research data, combining qualitative and quantitative findings to derive meaningful insights. These insights are translated into actionable recommendations that inform design decisions and drive improvements in the user experience.
Reporting and Presentations: I provide clear and concise reports summarizing the research findings, along with visualizations and recommendations. I also offer presentations and workshops to share research insights with stakeholders, fostering a shared understanding and alignment.

What's included

  • UX Research Insights Package

    Research Plan: A detailed plan outlining the research objectives, methodology, and timeline for the UX research project. User Research Findings Report: A comprehensive report summarizing the key findings from user interviews, surveys, and observations. It includes actionable insights and recommendations for improving the user experience. Personas and User Journey Maps: Well-defined user personas and user journey maps that provide a deep understanding of your target audience and their interactions with your product. Usability Testing Report: A thorough report documenting the results of usability testing sessions, highlighting usability issues, and providing recommendations for enhancing the product's usability. Information Architecture Evaluation: An assessment of the product's information architecture, including sitemaps and navigation structures, with recommendations for optimizing the organization and structure of content. Competitive Analysis Report: An analysis of the competitive landscape, examining the strengths and weaknesses of competitor products, and identifying opportunities for differentiation. Presentation and Workshop: A presentation of research findings, insights, and recommendations to stakeholders, accompanied by a collaborative workshop to foster understanding and alignment.

Skills and tools

UX Researcher
UX Designer
Content Writer
Asana
Hotjar
Maze
UserTesting
Zoom

Work with me

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Example projects

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