As an experienced professional with over 2 years of hands-on experience working with Amazon, I have gained extensive knowledge and skills across multiple areas, including PPC management, customer support, and case resolution. My expertise in managing Amazon PPC (Pay-Per-Click) campaigns has enabled me to optimize ad spend, drive traffic, and boost sales. I have a strong track record of success in PPC optimization, including keyword research, bid management, and A/B testing to improve campaign performance.

In addition to PPC, I have worked extensively in customer service roles, handling chat support and resolving cases with efficiency and professionalism. This has honed my ability to communicate effectively with clients, troubleshoot issues, and ensure timely solutions.

My experience also extends to product listing optimization, where I’ve worked on improving product visibility and conversions through keyword optimization, bullet points, and description enhancements. I’m proficient in working with flat files for bulk uploads and updates, which has streamlined inventory management and listing changes.

Furthermore, I’ve successfully implemented Enhanced Brand Content (EBC) to elevate product pages by creating visually appealing and informative content that enhances brand storytelling and improves customer engagement.

With a deep understanding of Amazon’s ecosystem, I bring a combination of technical skills and strategic insights to help businesses maximize their potential on the platform.