Engaged Community Management for Impact

Starting at

$

30

/hr

About this service

Summary

I offer comprehensive community management services that ensure your brand maintains a strong, engaging, and positive presence on social media. From crafting tailored content strategies to actively interacting with your audience and analyzing performance metrics, I prioritize results that drive growth and connection. What sets me apart is my commitment to creating meaningful engagement while safeguarding your brand's online reputation.

What's included

  • Social Media Management

    Creation, scheduling, publishing, and monitoring of content across selected social media platforms. We ensure your brand maintains an active, engaging presence that aligns with its identity, tailoring each post to fit the style and format of each platform.

  • Community Interaction

    Prompt and professional responses to comments, messages, and mentions. We foster continuous dialogue with your audience, strengthening relationships with followers and promoting a positive brand perception.

  • Online Reputation Monitoring

    Constant monitoring of the brand's perception on social media. We handle any negative feedback or potential crises to protect and maintain your company’s online reputation.

  • Content Strategy

    Design and planning of a content calendar aligned with your brand’s objectives, incorporating relevant trends. This includes creative proposals to ensure communication remains fresh and meets audience expectations.

  • Metrics Analysis

    Detailed reports on the performance of posts and interactions. We identify areas for improvement and growth opportunities based on data to continuously optimize the strategy and maximize results.


Skills and tools

Customer Support Representative

Community Manager

Community Support Specialist

Facebook Analytics

Instagram

LinkedIn

MailChimp

TikTok