Engaged Community Management for Impact
Starting at
$
30
/hrAbout this service
Summary
What's included
Social Media Management
Creation, scheduling, publishing, and monitoring of content across selected social media platforms. We ensure your brand maintains an active, engaging presence that aligns with its identity, tailoring each post to fit the style and format of each platform.
Community Interaction
Prompt and professional responses to comments, messages, and mentions. We foster continuous dialogue with your audience, strengthening relationships with followers and promoting a positive brand perception.
Online Reputation Monitoring
Constant monitoring of the brand's perception on social media. We handle any negative feedback or potential crises to protect and maintain your company’s online reputation.
Content Strategy
Design and planning of a content calendar aligned with your brand’s objectives, incorporating relevant trends. This includes creative proposals to ensure communication remains fresh and meets audience expectations.
Metrics Analysis
Detailed reports on the performance of posts and interactions. We identify areas for improvement and growth opportunities based on data to continuously optimize the strategy and maximize results.
Skills and tools
Customer Support Representative
Community Manager
Community Support Specialist
Facebook Analytics
MailChimp
TikTok