What's included

• Research

  Internal and external audits, user research

• User testing

  Taking ideas and starting to play with possible solutions, showcasing options with stakeholders and users. Understanding pain points and gathering the feedback to inform design decisions

• Prototyping

  Establish a polished high fidelity prototype that can be demoed to stakeholders, reviewed with dev. Something that clearly walks through a few use cases

• Final dev-ready designs

  Artboards with designs and specs where needed, working with front end to make sure components and interactions are feasible