Virtual IT Support
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About this service
Summary
Provide remote IT support services to ensure the smooth operation of technological systems within an organization. Services include technical troubleshooting, software installation and updates, network maintenance, security enhancements, and proactive monitoring to identify potential issues before they impact operations.
What's included
Network Configuration
Configure network settings, including IP addresses and firewall rules, tailored to the client's specific requirements.
User Account Management (Active Directory)
Manage of user accounts, including creation, modification, or deletion of accounts per the client's requirements, along with the appropriate access permissions.
System Updates (Windows OS)
Ensuring systems and software are up-to-date with the latest patches, fixes, and security updates to enhance system performance and minimize vulnerabilities.
Skills and tools
IT Specialist
Technical Support Specialist
Customer Support Representative
Linux
Microsoft Office 365
Microsoft Teams
Slack
Zendesk
Industries
IT Management
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