A chatbot that actually understands what the customer wants — not just canned replies.
Most "chatbots" are glorified FAQ menus. I build AI agents that classify what the customer actually needs — a question, a booking, a complaint, or a human — and route each one correctly, automatically.
Complaints → AI sentiment check; urgent ones alert your team immediately, routine ones get an AI-drafted apology + fix
Anything unclear → politely hands off to a human, no dead ends
Deployed via WhatsApp, SMS, or web chat widget — wherever your customers already are.
Why this works:
This is the same architecture I use for an active multi-industry AI outreach system — n8n, Twilio, WhatsApp Business API, and OpenAI working together, not just a bot bolted onto your website.
Includes documentation and clean handoff logic, so a human is always one step away when needed.
Tools: n8n · OpenAI API · WhatsApp Business API · Twilio · AI Agent Development · Chatbot Development
A chatbot that actually understands what the customer wants — not just canned replies.
Most "chatbots" are glorified FAQ menus. I build AI agents that classify what the customer actually needs — a question, a booking, a complaint, or a human — and route each one correctly, automatically.
Complaints → AI sentiment check; urgent ones alert your team immediately, routine ones get an AI-drafted apology + fix
Anything unclear → politely hands off to a human, no dead ends
Deployed via WhatsApp, SMS, or web chat widget — wherever your customers already are.
Why this works:
This is the same architecture I use for an active multi-industry AI outreach system — n8n, Twilio, WhatsApp Business API, and OpenAI working together, not just a bot bolted onto your website.
Includes documentation and clean handoff logic, so a human is always one step away when needed.
Tools: n8n · OpenAI API · WhatsApp Business API · Twilio · AI Agent Development · Chatbot Development