Customer support
Starting at
$
450
About this service
Summary
What's included
High Customer Satisfaction
1. High customer satisfaction: As a customer service representative, my primary goal should be to ensure that your clients are satisfied with the service they receive. This includes addressing their concerns, answering their questions, and providing them with the information they need to make informed decisions. 2. Good sales: In addition to providing excellent customer service, I am able to generate sales for my clients. This means identifying customer needs and recommending products or services that meet those needs. I am able to close sales and meet or exceed my clients sales targets. 3. Timely response: My clients should expect timely responses to their inquiries and concerns. This means responding to emails, phone calls, and other communications promptly and professionally. 4. Accurate information: My clients should be able to trust the information I provide. This means having a thorough understanding of your clients' products and services, as well as the ability to provide accurate and up-to-date information. 5. Professionalism: Myclients should receive professional and courteous service at all times. This means being polite, respectful, and attentive to their needs, as well as maintaining a professional tone in all communications. 6. Problem-solving skills: As a customer service representative, I am able to identify and resolve problems quickly and effectively. This means listening to my clients' concerns, identifying the root cause of the issue, and finding a solution that meets their needs. 7. Follow-up: my clients should receive follow-up communications to ensure that their needs have been met and that they are satisfied with the service they received. This means checking in with them after a sale or service call to address any remaining concerns or questions.
Example projects
Duration
3-6 months
Skills and tools
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