Summary

FAQs

• What is the scope of the UX Audit?

  It is focused on the most critical user journeys. We can audit an entire marketing website, or key flows within an application (e.g., onboarding, checkout process, or a dashboard section). We agree on the specific scope before the project begins to ensure maximum impact.

• Does the audit include implementing the design changes?

  No. The Audit is a strategic consulting service. The deliverable is the action plan, showing your team what needs to be done. If you need me to implement the design changes (UX/UI redesign or development), we can start a separate, dedicated project (e.g., my Figma Landing Page or Product Design services).

• What methodology do you use for the review?

  I combine Heuristic Evaluation with data-driven observation. I apply established principles (like Jakob Nielsen's 10 Heuristics for UI Design) combined with behavioral analysis from any analytics tools (e.g., Hotjar/Google Analytics, if provided) to ensure the findings are both theoretically sound and supported by user behavior.

• How long does the Audit process take?

  Typically 3 to 5 business days. Since the deliverable is a high-value report and not a complex design, the process is streamlined to provide actionable insights quickly, allowing your team to start implementing changes almost immediately.