Summary

FAQs

• What platforms do you manage?

  I can manage most major platforms, including Instagram, Facebook, LinkedIn, and TikTok. Let me know your priorities, and I’ll tailor the strategy accordingly.

• How many hours will you dedicate to my account?

  The number of hours depends on your needs such as the number of platforms, and level of engagement required. We can discuss and agree on a schedule that fits both your goals & my availability.

• Do you create all the content yourself?

  Yes, I handle content creation, including graphics, captions, and editing. However, I’m happy to work with your existing assets or collaborate on specific ideas.

• Will you monitor and reply to comments and DMs in real time?

  I respond to comments and DMs as part of community management, typically within agreed hours. For urgent or outside-hour responses, we can establish guidelines.

• What does the monthly report include?

  The report covers key performance metrics (engagement, reach, follower growth), content performance, audience insights, and recommendations to improve.

• Can you run ad campaigns as part of this service?

  Ad management isn’t included in this service.

• How do we communicate and track progress?

  I provide regular updates via email or Asana (project management tool) to ensure transparency and track progress.

• Can you adapt to my brand voice?

  Absolutely! I start by understanding your brand through a discovery questionnaire to ensure all content aligns with your tone and messaging.

• How many times will you work on my suggested changes or updates?

  I will work on your suggested changes or updates once. Feedback is non-negotiable on this matter.