What's included

• EMR Chart Updates & Documentation

  Accurate and timely updates to patient charts, including labs, vitals, notes, orders, and demographic corrections in the client’s EMR system.

• Lab Upload Workflow

  Upload incoming lab results, categorize them correctly, attach them to the patient chart, notify providers, and ensure documentation is complete and compliant.

• Fax + ROI Processing

  Manage inbound/outbound faxes and ROI requests, organize documents, attach them to the appropriate chart, and ensure follow-up steps are completed.

• Clinical Inbox & Task Management

  Monitor and manage provider/admin inbox tasks, route messages appropriately, close out completed items, and maintain a clean, organized workflow.