How customers perceive and experience your offering can make or break your company. Supercharge customer acquisition and retention by ensuring your value proposition resonates, your capabilities are clear, and your user experience is seamless.

Feedback will be provided via a Loom recording alongside a written summary of recommendations. In addition, suggestions to copy will be provided with track changes via Google Docs or Word.

❓ What questions can a customer journey analysis answer?

✔ Do you resonate with your target customers?

✔ Do potential customers quickly understand your full, exceptional value proposition and capabilities?

✔ Is your product intuitive and easy to navigate?

✔ Does your landing page or website clearly community your value, capabilities, and a motivating call-to-action?

✔ Are there bugs or errors in the website, onboarding process, or user experience?

✔ Are there additional features or improvements to the customer journey and/or user experience?

Multiple package options to fit your needs 👇 Custom packages available.

Price: $50 per page up to 5 pages; $40 per page 5+

Scope: Full review of landing page assets including design, text, video, and call-to-action. This is the elevator pitch for your business. You'll receive comments and recommendations with rationales that will improve visitors' experience and ensure they quickly understand the value your product or service provides, your differentiation among competitors is clear, and visitors are compelled to take action.

Turnaround: 1-2 days - 2 weeks (dependent on scope and number of pages)

Price: $100/hr

Scope: Full review of the customer journey, including onboarding (registration and setup) and testing of all functionality. Detailed recommendations for improvement and rationale will be provided.

Turnaround: 1 day - 2 weeks (dependent on the scope)

✨ Check out these examples of my customer journey work in action! [projects to be added]

• Contra: Landing page and user experience review
• Coworks: User experience and recommendations for growth