Optimize Business with Salesforce Automation & CRM Consulting

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About this service

Summary

I help businesses optimize and automate their Salesforce workflows to improve productivity and reduce manual overhead. With 10+ years of CRM experience, I deliver custom automation, data visibility improvements, and actionable insights tailored to your goals.

Process

Discovery Call: Understand your current setup, pain points, and goals. Audit & Recommendation: Analyze your Salesforce workflows and provide a tailored optimization plan. Implementation: Configure automations, workflows, dashboards, and integrations as needed. Testing & Handoff: QA the setup with your team, provide documentation, and offer post-implementation support.

FAQs

  • Do I need to give full access to my Salesforce account?

    No, we can begin with view-only access or a sandbox environment. I follow secure practices at every stage.

  • Can you work with Salesforce Essentials, Professional, or Enterprise?

    Yes, I’ve worked across all tiers and will adjust the solution based on your subscription level.

  • Do you offer one-time fixes as well as ongoing support?

    Absolutely! I offer both project-based and retainer-based services depending on your needs.

What's included

  • Salesforce Workflow Audit & Optimization

    A comprehensive review of your existing Salesforce workflows with detailed recommendations and implementation of efficiency improvements, including automation using Flow Builder or Process Builder.

  • Custom Salesforce Automation Setup

    Design and build tailored automation using Salesforce Flows, Process Builder, or Apex triggers to streamline business processes such as lead assignment, email alerts, and opportunity management.

  • Dashboard & Report Configuration

    Creation or optimization of Salesforce dashboards and reports to ensure your team has real-time, actionable insights across sales, marketing, or customer support operations.

  • Third-Party Integration (e.g., Slack, HubSpot, Zapier)

    Setup and configuration of integrations between Salesforce and third-party tools to ensure smooth data flow and automation across platforms.

Recommendations

(5.0)

Erlen Masson • anonivate

Client • Mar 30, 2025

Lalit is fantastic at his job and we are so happy to be working with him!

Lalit is such a top class team player and we love working with him in many projects and continue do collaborate and do great work together!


Client • Jul 29, 2025

Ben Deckey • Biji Labs

Client • Feb 6, 2025

Lalit was a blessing to work with! We were on a bit of a time crunch and he stepped up and got to work immediately. He also was very knowledgeable on different solutions to problems that we faced throughout the build. I recommend 100%

We have been working with Lalit for many years - through many businesses and he does fabulous work. He is always so very helpful and willing to talk through the best solutions for our projects. We highly recommend Lalit to anyone who needs website services or hosting!

David A • Bluesoft Design

Client • Jan 28, 2025

Lalit did an amazing job on our project. Would highly recommend for all development projects.

David Costello • Cliqued Media

Client • Jan 2, 2025

Worked with Lalit on many projects, easy to deal with and knowledge and atttention to detail are great. Highly recommended.

Cynthia Cavoto at Cindy Cavoto, LLC hired Lalit and recommends working with them


Skills and tools

Business Analyst

Business Workflow Automation

Business Operations

Microsoft Excel

Microsoft Excel

Salesforce

Salesforce

Tableau

Tableau

WebAutomation

WebAutomation

Zapier

Zapier

Industries

IT Infrastructure
Professional Services
E-Commerce