Customer Support

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About this service

Summary

I can resolve customer complaints via live chats, emails, phone calls, or social media. I will be on standby to perform live chats with your customers, assist with the placement of orders, and collect their specifications and requests.







Email Support (will answer general inquiries, special requests, tech-related issues, forward inquiries, and almost everything).







Chat Support (II will provide extensive support with all kinds of inquiries.) SLA of responding to messages in less than one minute was promised.







Phone call support







I will do daily reporting at the end of the day.







Order Management ( Order processing, Scheduling, Cancellation, Returns, Processing Refunds, and Cancelations as a last resort)





What's included

  • I will be your customer service support agent via phone, chat and email

    Virtual Assistant Customer service Order fulfillment Customer care Store Management Customer support


Skills and tools


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