AI Customer Support Agent (Knowledge-Base Grounded) by Javeria AfzalAI Customer Support Agent (Knowledge-Base Grounded) by Javeria Afzal
AI Customer Support Agent (Knowledge-Base Grounded)Javeria Afzal
I build AI support agents that answer customer questions instantly by pulling real answers from your own knowledge base — not guessing, not hallucinating.
What you get:
A support agent trained on your docs, FAQs, or product data (Google Sheets, Notion, or a doc set)
Tool-calling setup so the agent looks up live data before answering, instead of making things up
Escalation path built in — handed off to a human when the agent isn't confident
Works on your website chat widget, WhatsApp, or Slack, depending on where your customers are
Conversation logs so you can see what's being asked and improve answers over time
Best for e-commerce stores, SaaS products, and service businesses getting repetitive support questions that are eating up staff time.
AI Customer Support Agent (Knowledge-Base Grounded)Javeria Afzal
Starting at$160
Duration1 week
Tags
N8N
AI Agent Developer
AI Chatbot Developer
Customer Support Representative
LLM
Prompt Engineer
I build AI support agents that answer customer questions instantly by pulling real answers from your own knowledge base — not guessing, not hallucinating.
What you get:
A support agent trained on your docs, FAQs, or product data (Google Sheets, Notion, or a doc set)
Tool-calling setup so the agent looks up live data before answering, instead of making things up
Escalation path built in — handed off to a human when the agent isn't confident
Works on your website chat widget, WhatsApp, or Slack, depending on where your customers are
Conversation logs so you can see what's being asked and improve answers over time
Best for e-commerce stores, SaaS products, and service businesses getting repetitive support questions that are eating up staff time.