What's included

• Skills as an appointment setter

  Scheduled Appointments: -The primary deliverable is to secure and schedule appointments between potential clients or leads and the sales team. Calendar Management: -Ensure that the sales team's calendars are accurately populated with confirmed appointments. Lead Qualification: -Gather essential information about leads to ensure they meet certain criteria before scheduling appointments. Confirmation Emails/Communication: -Send confirmation emails or messages to leads, providing details about the upcoming appointment. Follow-up Communication: -Conduct follow-up communication to reconfirm appointments and address any potential concerns or changes. Appointment Metrics Reporting: -Provide reports on the number of appointments scheduled, canceled, or rescheduled. Feedback Gathering: -Gather feedback from the sales team regarding the quality of appointments and adjust strategies accordingly. CRM Data Entry: -Enter relevant information into the Customer Relationship Management (CRM) system for future reference.

• Skills as a Cold caller

  Qualified Leads Identification: -Identify and qualify potential leads through cold calling efforts. Script Adherence: -Adhere to cold calling scripts while being adaptable to the prospect's responses. Lead Information Gathering: -Collect essential information about leads, such as their needs, pain points, and decision-making processes. Appointment Setting: -In some cases, cold callers may also be responsible for setting initial appointments. Objection Handling: -Effectively handle objections raised by prospects and provide suitable responses. Feedback Loop: -Provide feedback to the sales and marketing teams based on prospect responses and objections encountered. CRM Data Entry: -Enter relevant information into the CRM system for tracking and future reference. Lead Nurturing: -Implement strategies for ongoing lead nurturing, especially for prospects not immediately ready to convert.