Customer engagement improvement for Fintech

Pro

Alan Pereira

Starting at

8,000

/mo

About this service

Summary

I help fintech startups increase customer engagement and retention using proven behavioral science principles, delivering data-driven strategies and gamified user experiences that make financial apps more addictive and habit-forming. What makes me unique is my specialized application of psychology and behavioral economics to financial products, creating engagement systems that not only boost user activity but also build healthier financial habits for long-term customer value.

What's included

Behavioral Analysis & Engagement Strategy
Data-driven analysis of current user behavior patterns with actionable engagement strategy based on behavioral science principles. Identifies drop-off points, engagement opportunities, and psychology-backed recommendations for increasing user retention and activity.
Science-based User Experience Design
Redesigned user flows incorporating behavioral science techniques like progress indicators, achievement systems, social proof, and loss aversion principles. Focuses on key engagement moments like onboarding, first transaction, and habit formation.
Implementation Guide & Success Metrics Framework
Step-by-step implementation roadmap with A/B testing protocols and comprehensive metrics tracking system. Includes behavioral triggers setup, engagement measurement KPIs, and optimization guidelines for sustained improvement.

Skills and tools

Product Strategist

UX Designer

UX Engineer