UX Audit: Find What’s Costing You Conversions

Starting at

$

40

/hr

About this service

Summary

Your product looks great but is it working as hard as it should? Sometimes, the fastest way to grow is fixing what’s already there.
Even the best-designed websites and apps can lose users because of hidden usability issues, confusing flows, or friction points that cost you money and momentum.
Users drop off mid-signup because the process feels unclear.
Important features go unused because customers don’t notice them.
Visitors leave your landing page because they’re not convinced to stay.
Design isn’t just about how things look. It’s about how they work and how well they convert.
My UX Audit digs deep into your product or website to uncover the silent problems draining your conversions and user satisfaction. I’ll help you:
✅ I’ll identify usability issues, friction points, and areas where users get lost or frustrated.
✅ I connect design flaws to real business consequences so you know which issues matter most.
✅ I won’t leave you with vague feedback. You’ll receive practical, prioritized recommendations to improve your user experience and your bottom line.
My goal isn’t just to critique. It’s to partner with you in creating an experience that delights users and drives business growth.
Perfect For: → SaaS platforms, ecommerce stores, landing pages, apps, or any digital product experiencing low engagement, high drop-offs, or underperforming KPIs.
A UX Audit is more than a report. It’s a roadmap to higher conversions, happier users, and better business outcomes. Let’s uncover your hidden opportunities.

What's included

  • 30-Minute Consultation Call

    An opportunity to discuss findings, clarify recommendations, and brainstorm next steps. Because I want to ensure you feel confident moving forward.

  • UX Heuristic Evaluation

    An expert review of your website or app against proven usability principles (e.g. Nielsen’s heuristics). I’ll analyze design, layout, navigation, clarity, and overall user experience.

  • Annotated Screenshots or Loom Walkthrough

    Visual documentation highlighting exactly where issues exist. Either as annotated images or a recorded video walkthrough so you can “see” the problems through your users’ eyes.

  • Prioritized Issue List

    A clear list of UX problems, ranked by severity and potential business impact. Helps you know where to focus first for maximum ROI.

  • Actionable Recommendations

    Concrete solutions for each issue identified—not just what’s wrong, but how to fix it. This might include design suggestions, content changes, or flow adjustments.


Skills and tools

UX Designer

UX Researcher

FigJam

FigJam

Figma

Figma

Miro

Miro

Industries

E-Commerce
Fitness & Wellness
Logistics & Supply Chain