Customer Support Specialist to Enhance Your Client ExperienceSaskia Busch
I help businesses build positive client relationships by providing friendly and efficient support. From answering questions to resolving issues, I aim to make every interaction a smooth experience. My approach combines patience, clarity, and a genuine desire to help.
What's included
Customer Email & Ticket Handling
I’ll respond to customer queries with clarity and empathy, resolve issues, and keep communication smooth and timely.
Live Chat & Message Support
I can handle real-time customer conversations, troubleshoot problems, and keep your clients feeling supported and informed.
Knowledge Base Updates
I’ll create or update help docs, FAQs, and internal guides so your team and customers always have accurate information.
Complaint Resolution Support
I’ll manage escalations calmly and professionally, aiming to turn tricky interactions into positive outcomes.
Starting at$15 /hr
Tags
WhatsApp
Customer Success Manager
Customer Support Representative
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Saskia Busch Cape Town, South Africa
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- Followers
Customer Support Specialist to Enhance Your Client ExperienceSaskia Busch
Starting at$15 /hr
Tags
WhatsApp
Customer Success Manager
Customer Support Representative
I help businesses build positive client relationships by providing friendly and efficient support. From answering questions to resolving issues, I aim to make every interaction a smooth experience. My approach combines patience, clarity, and a genuine desire to help.
What's included
Customer Email & Ticket Handling
I’ll respond to customer queries with clarity and empathy, resolve issues, and keep communication smooth and timely.
Live Chat & Message Support
I can handle real-time customer conversations, troubleshoot problems, and keep your clients feeling supported and informed.
Knowledge Base Updates
I’ll create or update help docs, FAQs, and internal guides so your team and customers always have accurate information.
Complaint Resolution Support
I’ll manage escalations calmly and professionally, aiming to turn tricky interactions into positive outcomes.
$15 /hr