What's included

• You will get a modern and functional Tableau call center dashboard

  A call center dashboard is a behind-the-scenes view of your contact center operations, built to provide better insights into customer and agent experience. You will get a dashboard that will showcase call center metrics and KPIs, allowing managers and other employees to monitor and enhance their performance. The dashboard I build comes with a simple, visual display, which makes it easier to instantly pinpoint issues that need to be improved. You can even set your dashboard according to your preference to match the needs of your company, by choosing which metrics you want to display.