📞 Inbound support agents — answer calls, resolve FAQs, replace IVR trees
📲 Outbound sales agents — cold calls, follow-ups, lead qualification at scale
📅 Appointment booking — conversational scheduling with calendar integration
🎯 Lead qualification — score and route leads before they reach your team
🔄 Live transfer handling — seamlessly hand off to human agents when needed
📊 Post-call analytics — transcripts, summaries, CRM auto-updates after every call
🌍 Multilingual support — serve customers in multiple languages
🎧 Real-time agent assist — live suggestions for human agents during calls