UX Research & Insights (Design Thinking)

Starting at

$

60

/hr

About this service

Summary

I conduct focused UX research to uncover user needs, motivations, and pain points through interviews, analysis, and usability reviews. You’ll receive a concise set of insights and recommendations that directly inform product, design, and marketing decisions. This ensures you build experiences that are intuitive, customer-aligned, and ready for growth.

What's included

  • User Interview Plan + Script

    A structured plan and interview script tailored to your research goals.

  • User Interviews ( or UX Review)

    Direct insights from real users or a heuristic evaluation of your experience.

  • Insight Synthesis + Themes

    A clean summary of recurring patterns, needs, and actionable findings.

  • User Personas

    Clear personas based on research that guide design and strategy decisions.

  • User Journey Snapshot

    A simplified journey showing user behavior, expectations, and pain points.

  • UX Recommendations Report

    Specific, practical UX improvements backed by user insights.


Skills and tools

User Researcher

UX Designer

Google Workspace Studio

Google Workspace Studio

Miro

Miro

Notion

Notion