Digital Accessibility and Usability Audits

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About this service

Summary

Transform your digital presence into a fully accessible experience while staying ahead of global regulations, including the upcoming European Accessibility Act in 2025. Our comprehensive accessibility audits eliminate the stress of compliance by combining automated testing with expert manual evaluation, identifying and solving accessibility barriers before they become legal risks. We deliver clear, actionable solutions that not only ensure compliance but also enhance your user experience for everyone.

Process

Step 1: Discovery & Consultation
Understand your business goals, digital assets, and compliance requirements.
Discuss the scope of the audit (e.g., websites, apps, digital documents).
Identify key stakeholders and development team contacts.
Step 2: Automated & Manual Testing
Conduct an automated scan to detect common WCAG 2.1 violations.
Perform manual testing with assistive technologies (e.g., screen readers, keyboard navigation).
Assess cross-browser compatibility and real-world usability challenges.
Step 3: Comprehensive Audit Report
Deliver an executive summary with key findings and risk assessment.
Provide a detailed breakdown of accessibility issues, ranked by severity.
Include documented results from both automated and manual evaluations.
Step 4: Remediation Plan & Prioritization
Develop a strategic roadmap with prioritized fixes based on impact and effort.
Outline estimated timelines and required resources for implementation.
Provide step-by-step technical guidance for your development team.
Step 5: Implementation Support & Follow-Up
Offer best practices for maintaining compliance long-term.
Provide procedures for validating fixes to ensure lasting accessibility.
Include 30 days of post-audit email support to assist with remediation efforts.

FAQs

  • What is an accessibility audit?

    An accessibility audit evaluates your website or digital product for compliance with accessibility standards like WCAG 2.1. It identifies barriers that may prevent users with disabilities from accessing your content.

  • Why is accessibility important?

    Beyond legal compliance, accessibility improves the user experience for everyone, increases audience reach, and demonstrates your commitment to inclusivity.

  • What do I get from the audit?

    You’ll receive: - A Comprehensive Audit Report outlining accessibility issues and compliance status. - A Remediation Plan with prioritized fixes and technical guidance. - A Support Package including 30 days of email support to help with implementation.

  • How long does the audit take?

    Timelines vary based on the size and complexity of your digital property, but most audits are completed within 2-4 weeks.

  • What happens after the audit?

    We provide a remediation plan and ongoing support to help your team fix accessibility issues effectively. You’ll also receive best practices to maintain compliance over time.

  • Do you offer implementation services?

    While we focus on audits and guidance, we can recommend trusted accessibility specialists for implementation if needed.

  • Will my site be 100% compliant after fixes?

    No website can guarantee perfect compliance at all times, but our audit and remediation plan will help you achieve a high level of accessibility and significantly reduce legal risks.

  • How do I get started?

    Simply reach out to schedule a consultation, and we’ll guide you through the next steps.

What's included

  • Comprehensive Audit Report

    Our detailed audit report provides a complete assessment of your digital property's accessibility status. It combines executive-level insights with technical findings, including WCAG 2.1 compliance evaluation, severity-rated accessibility issues, and documented testing results from both automated scans and manual testing with assistive technologies. The report includes cross-browser compatibility findings and specific code-level issues to give you a thorough understanding of your current accessibility status.

  • Remediation Plan

    A strategic roadmap that transforms audit findings into actionable solutions. This practical document organizes all identified issues by their impact and implementation effort, creating a clear prioritization framework. It includes estimated timelines for fixes, required resources, and step-by-step guidance for your development team to implement solutions effectively.

  • Support Package

    Your team receives ongoing guidance to ensure successful implementation of the recommended fixes. The package includes basic accessibility guidelines for maintaining compliance, procedures for validating fixes, and 30 days of post-audit email support from our accessibility experts to answer questions and provide clarification as you begin your remediation journey.


Skills and tools

Consultant

UX Designer

Digital Accessibility

Figma

Notion