User Experience Research
Starting at
$
30
/hrAbout this service
Summary
User experience research allows companies to uncover the needs, behaviors, and pain points of their customers. It provides evidence-based insights to guide the product development decisions. This allows companies to reduce costs associated with redesigns, and grow revenue by meeting customer needs.
What's included
User Research Plan
Outlines the objectives, methods, timeline, and participant details for the user interview process; includes set of interview questions
Conduct User Interviews
Scheduling and conducting user interviews to gather data on customer experiences, needs, and challenges in their own words
User Research Report
Summarizes key insights from user interviews, highlighting behaviors, needs, and pain points to inform product decisions
Skills and tools
User Researcher
Figma
Google Docs
Google Slides
Miro
Zoom