What's included

• Customer centered

  Answering to customer inquiries promptly and handling it professionally

• Resolve Issue

  Give accurate answers to customer concerns and helping them and go the extra mile if must.

• Reporting and Taking down notes

  Listing down every customer interactions and updates in the system.

• Knowledgeable

  Able to study and learn about company's products/services to make sure I give accurate responses to customers.

• Hit the goal

  Hitting the high metric scores with 100% customer satisfaction rating.

• Continuous Learning

  Participate in any trainings or seminar for improvement.