Customer Support/Service Management
Starting at
$
25
/hrAbout this service
Summary
I am a unique customer support because of my exceptional patience, problem-solving skills, and dedication to customer satisfaction. My ability to communicate complex solutions in a simple, friendly manner sets me apart, ensuring every customer feels heard and valued. With my proactive approach and deep technical knowledge, my turn challenges into seamless experiences!
What's included
Customer centered
Answering to customer inquiries promptly and handling it professionally
Resolve Issue
Give accurate answers to customer concerns and helping them and go the extra mile if must.
Reporting and Taking down notes
Listing down every customer interactions and updates in the system.
Knowledgeable
Able to study and learn about company's products/services to make sure I give accurate responses to customers.
Hit the goal
Hitting the high metric scores with 100% customer satisfaction rating.
Continuous Learning
Participate in any trainings or seminar for improvement.
Skills and tools
Industries
Customer Service
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