What's included

• Combine Customer, Network and Cisco’s view into an IB baseline

  Define customer’s business structure and associated Cisco assets (HW and SW) that will be run under the service scope. Combine Customer, Network and Cisco’s view into an IB baseline designating the device quantity, type, location, service coverage and additional asset attributes. Perform/implement a discovery process on a lifecycle basis of all software and hardware assets purchased, deployed/installed across the network, and establish a validation process with the customer to agree on the ownership and use of the discovered assets. Provide insights to support customer reconciliation and validate Software and Service Enterprise Agreements Data (if applicable). Deliver useful insights/reports on embedded Software - OS Conformance - and ensure compliance to reduce device or network downtime due to out of date or non-suggested software versions. Coordinate and assist the customer with their "Smart Account" strategy to centrally coordinate licenses, devices, and specific license agreements based on business needs. Prepare reports, lead frequent client calls, participate in quarterly business reviews (QBRs), and conduct on-site visits (where required).