In The User Research Phase, The UX Researcher Employs A Range Of Different Methods And Techniques To Get To Know The End User.

Here we follow 3 steps process for conducting user research

Discover The discovery stage is when you try to illuminate what you don’t know and better understand what people need. It’s especially important to do discovery activities before making a new product or feature, so you can find out whether it makes sense to do the project at all.

Explore Exploration methods are for understanding the problem space and design scope and addressing user needs appropriately. We conduct users interviews, record their answers, create user personas, review calls of customer services etc.

Test Testing and validation methods are for checking designs during development and beyond, to make sure systems work well for the people who use them.

I will provide the following in UX Research:

User interview

Creating Persona

UX Analysis

Usability Testing

A/B Testing