Customer churn can affect recurring revenue and long-term growth. I analyze customer and transaction data to uncover churn patterns, understand retention trends, and identify areas that deserve attention.

What's included: • Churn Analysis: Explore churn rates across customer segments, account types, and relevant patterns. • Visual Dashboard: Present churn and retention metrics through clear, easy-to-understand visualizations. • Retention Insights: Receive a concise, data-driven report highlighting key findings and practical recommendations.

Client Requirements: • An anonymized customer dataset in Excel or CSV format. • A brief overview of your business and retention goals.

Tools: Python, Pandas, SQL, and visualization tools as appropriate.

Please contact me before ordering so we can confirm the dataset, scope, and deliverables. Predictive modelling and implementation of retention strategies are excluded unless agreed separately.