Professional Airbnb property Co-Host and Manager
Starting at
$
10
/hrAbout this service
Summary
What's included
Airbnb Listing Management
Updating calendars Listing rates and availability Listing optimization
Guest communications
1. Responding promptly to guest inquiries and booking requests. 2. Providing detailed information about listings, amenities, and local attractions. 3. Managing reservations, including check-in and check-out procedures. 4. Resolving guest issues and concerns professionally and efficiently. 5. Handling any last-minute changes or cancellations with tact and diplomacy. 6. Ensuring guests have a smooth and enjoyable stay by offering assistance and support as needed. 7. Maintaining positive relationships with hosts to ensure a high level of guest satisfaction. 8. Monitoring guest reviews and feedback to identify areas for improvement.
Skills and tools
Customer Success Manager
Customer Support Representative
Community Manager
Airbnb
Vrbo
Zendesk
Industries
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