Professional Airbnb property Co-Host and Manager by Edelle DeciProfessional Airbnb property Co-Host and Manager by Edelle Deci

Professional Airbnb property Co-Host and Manager

Edelle Deci

Starting at

/hr

About this service

Summary

Experience seamless stays and personalized hospitality with my Airbnb guest service. From prompt inquiries to smooth check-ins, I am dedicated to ensuring the guest’s comfort and satisfaction every step of the way.

What's included

Airbnb Listing Management
Updating calendars Listing rates and availability Listing optimization
Guest communications
1. Responding promptly to guest inquiries and booking requests. 2. Providing detailed information about listings, amenities, and local attractions. 3. Managing reservations, including check-in and check-out procedures. 4. Resolving guest issues and concerns professionally and efficiently. 5. Handling any last-minute changes or cancellations with tact and diplomacy. 6. Ensuring guests have a smooth and enjoyable stay by offering assistance and support as needed. 7. Maintaining positive relationships with hosts to ensure a high level of guest satisfaction. 8. Monitoring guest reviews and feedback to identify areas for improvement.

Skills and tools

Customer Success Manager

Customer Support Representative

Community Manager

Zendesk

Industries

Hospitality

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