Process Mapping Workshop

Emily Smith

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About this service

Summary

Deep Client Empathy: Client-Centric Understanding: I have a strong ability to understand and resonate with clients and their unique challenges, ensuring that I truly grasp their struggles and needs.

Inquisitive Approach: Insightful Questioning: I excel at asking probing questions that uncover the core of process issues, enabling us to address root causes rather than just symptoms.

Engaging and Enjoyable Workshops: Friendly Facilitation: I create a friendly and enjoyable workshop environment that encourages participation and makes the process engaging for all stakeholders.

Diverse Experience: Versatile Background: I bring a wealth of experience from both large corporations and start-ups, having worked in various process-oriented roles. This diverse background allows me to tailor my approach to fit the specific needs and dynamics of each organisation.

What's included

Process Mapping Workshop/s
A process mapping workshop helps organisations and agencies visualise and optimise their processes. Identifying issues and misalignment. By the end of the workshop you'd have identified issues and have discussed some potential solutions. For a small business Suggested: 2 x 0.5 day online workshop Day 1: The "as is" process Day 2: The "to be" process Output: - Done with you, creating a consensus buy-in across the business regarding any changes which means it is likely these changes will be adopted. - Document containing: - "As is" Process Diagram - "To be" Process Diagram - Process issues - Process bottlenecks - Suggested improvements

Skills and tools

Product Manager

Project Manager

Program Manager