Customer Service: Chat, Email, Voice Support

Starting at

$

10

/hr

About this service

Summary

With over two years of experience at Accenture, I’ve managed thousands of financial requests, processed up to 100 transactions daily during peak seasons, and consistently met deadlines with accuracy and efficiency. I excel in customer communication, resolving issues quickly, and leveraging technology to streamline workflows. My proven track record in delivering exceptional service and a passion for enhancing customer experiences make me a strong fit for your team.

What's included

  • Meet all required KPIs; Handling multiple tickets.

    Consistently meet and exceed required KPIs by efficiently managing multiple tickets across various channels. Demonstrate exceptional multitasking skills, ensuring timely responses, accurate resolutions, and high-quality interactions that align with performance metrics and enhance the overall customer experience.


Skills and tools

Technical Support Specialist

Customer Success Manager

Customer Support Representative

DocuSign

DocuSign

Gmail

Gmail

Google Calendar

Google Calendar

Ring Central

Ring Central

Zendesk

Zendesk