Unlocking Success: Your Trusted Tutor & Customer Care Companion

Starting at

$

150

About this service

Summary

Offering a dual-service package that combines expert Tutoring with exceptional Customer Care. What sets us apart is our personalized approach, where each student receives a tailored learning plan and ongoing support, all while ensuring a smooth and satisfying experience with our attentive customer representatives. We're not just about academic success; we're here to empower students, build confidence, and provide holistic support every step of the way.

What's included

  • Customer Care Deliverables

    Enrollment Assistance: Smooth onboarding process with guidance through enrollment procedures. Ongoing Support: Responsive and friendly customer service throughout the duration of the project. Progress Tracking Assistance: Help in accessing and understanding progress reports for the tutoring aspect. Timely Communication: Clear and prompt communication regarding scheduling, changes, and updates. Feedback Collection: Gathering feedback on the tutoring sessions to continually improve the learning experience. Issue Resolution: Prompt handling of any concerns or issues that may arise during the project. Satisfaction Assurance: Ensuring the client is satisfied with both the tutoring and customer care services.

  • Tutoring Deliverables

    Customized Learning Plan: A personalized plan tailored to the student's learning style, goals, and pace. Subject Mastery: Improved understanding and proficiency in the subject(s) of focus. Academic Resources: Supplementary materials, notes, and resources to aid in ongoing learning. Progress Reports: Detailed reports tracking the student's progress, areas of improvement, and achievements. Exam Preparation: Strategies, practice tests, and guidance to excel in upcoming exams. Confidence Building: Increased confidence and self-assurance in tackling academic challenges. Enhanced Study Skills: Techniques and tips to improve study habits and time management.


Duration

1 week

Skills and tools

Customer Success Manager
Customer Support Representative
Community Manager
Canva
Confluence
Microsoft Outlook
Zendesk

Industries

Graphic Design
Tutoring

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