Specializes in General Virtual Assistance | CUSTOMER SUPPORT
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About this service
Summary
What's included
Specializes in General Virtual Assistance
On a daily basis, I have performed several tasks effectively and efficiently, including providing customer support via emails, live calls, tracking information updates, product inquiries, and refunds. I have also excelled in order processing, keeping an eagle eye on customer details, shipping methods, and pricing details. Additionally, I have conducted intense product research, imported and manually uploaded products from AliDropshipping, and ensured proper formation of product descriptions, images, prices, compare prices, cost per item, and SKU. Furthermore, I have sourced products and replaced suppliers when necessary. My educational background includes a degree in Business Administration from a reputable university (CIIT), which has given me a solid foundation in business principles and practices. My experience, combined with my education, has honed my skills in problem-solving, decision-making, and project management. I am confident that I can make a significant contribution to your team, and I look forward to discussing this opportunity further with you. Thank you for considering my application.
Skills and tools
Data Entry Specialist
eCommerce Manager
Customer Support Representative
Microsoft Excel
Shopify
WooCommerce
Zendesk
Zoho CRM