Project & Workforce Management
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About this service
Summary
Von provided comprehensive project management support, including supervising a team of real-time analysts, scheduling operations, capacity planning and forecasting.
Deliverables
Project Management
Identify potential process/project improvements on an existing SOP of a certain business which focuses on customer management, experience and effective business operations
Workforce Management
Maximize existing and available manpower and ensuring that they are doing the business' expectation at any given time of the day through effective scheduling, monitoring and flagging/callouts mechanisms
What's included
Project Management
Identify potential process/project improvements on an existing SOP of a certain business which focuses on customer management, experience and effective business operations
Workforce Management
Maximize existing and available manpower and ensuring that they are doing the business' expectation at any given time of the day through effective scheduling, monitoring and flagging/callouts mechanisms
