Observe a repeatable process, compare elapsed time per completed unit, and record a small change with quality guardrails.

One row per completed observation. Calculates elapsed minutes, elapsed minutes per unit and waiting share. Summary rates use total elapsed time and total units rather than averaging row rates.

The five-page packet guides the working process. The five-page completed example shows a fictional case; the two-page Quick Start explains setup and workbook rules. The workbook includes a blank Live sheet, a separate fictional Example sheet and a Guide sheet, with 40 prepared input rows.

Exactly five files in one ZIP:

01 Editable packet.docx

02 Print packet.pdf

03 Tracker.xlsx

04 Fictional completed example.pdf

05 Quick Start.pdf

Editable DOCX and XLSX files. The three PDFs are static, not interactive forms. Intended for desktop Microsoft Word and Excel; other apps may change layout, dropdowns or formulas. No software is included. This is a downloadable template kit, not hosted software or an online service.

Use comparable observations. This template does not establish causation, standard labor rates, safe staffing levels or employee performance.