The 20 agents: prospective client intake (AI-disclosed), conflict-check packager, consultation scheduler, firm FAQ, prep questionnaire sender, intake summary for the attorney, client message router, attorney-approved status updates, document request tracker, engagement letter assembler, missed-call text-back, docketed court date reminders, billing questions, non-engagement drafter, confidentiality-safe review replies, attorney-reviewed marketing drafts, referral intake, opposing party and media filter, post-matter check-in, and intake quality auditor.