System prompts for reservations, orders, reviews, and back-of-house, with allergen-safe wording.

A prompt pack for builders creating AI assistants for restaurants, cafes, and small food businesses. Each prompt has a role, hard rules, tool-use guidance, escalation rules, a JSON output schema, and prompt-injection defenses.

The 20 agents: reservation agent (AI-disclosed), menu and FAQ assistant, phone/text pickup order taker, catering inquiry qualifier, review responder, complaint and refund triage, supplier order drafter, shift swap assistant, social post writer, waitlist text agent, private dining booking agent, gift card and loyalty agent, delivery-app complaint responder, prep list builder, food safety log checker, menu description writer, promo email drafter, lost and found agent, staff training quiz builder, and inspection prep checklist.

What's included:

PDF guide plus the editable Markdown source

Allergen rule in every guest-facing prompt: answers only from your allergen data, never says "safe" or "allergen-free", and sends severe allergies to a manager

Restaurant guardrails checklist: menu and sold-out item sync, POS-sourced prices and totals, confirmation before booking or ordering, no card numbers in chat, food-safety complaint routing, SMS opt-in

A step-by-step method for adapting each prompt

Who it's for: AI/automation freelancers serving hospitality clients, and owners building their own tools.

Requirements: any LLM that follows system prompts; JSON mode recommended.

What it's not: code, a plug-and-play agent, or food-safety or legal advice. Have the owner/chef approve the allergen wording.