The 20 agents: booking (AI-disclosed), rebooking reminders, patch test tracker, consultation intake, reminders and confirmations, cancellation and no-show policy, service menu FAQ, review requests (no gating), review replies, last-minute opening filler, retail recommendations, gift cards and packages, spa intake form checker, bridal and group bookings, stylist commission summary, portfolio captions, win-back drafter, post-service reaction intake, back-bar reorder, and client notes summarizer.