Documentation Auditor

- Audits all adjustment and refund form packets submitted by the staff by reviewing completion of documents and accuracy of information. - Ensures that requests are appropriate based on the claim status. - Conducts coaching to discuss errors found on packets especially for error correction. - Forwards all reviewed packets to the Senior Manager of Reimbursement for signature. - Performs all necessary steps regarding Unclaimed Property. - Maintains accurate and detailed notes/documentation in applicable systems as necessary. - Identified training opportunities and process improvement initiatives to address any error trends. - Submits reports as necessary to notify the supervisor and/or manager regarding the status of the packets.