Alexandra Fasulo
Every freelancer will encounter a client who isn't so happy -> it happens, don't worry! Below you'll find my tips on what to say to clients like this. My take? Always be optimistic and happy to find a solution. In my experience, being able to actively listen and to communicate your thoughts during trivial times like this is key 🔑
Example 1: Suggest that you continue to revise!
Example 2: Ask how they think the situation could be resolved
Example 3: Ask for clear feedback
Example 4: Suggest working together on the solution
I hope these examples help! To get more tips like this, please follow along on Instagram + TikTok ☁️
2021