Medication Reminder UX/UI Case Study

The product:

The Medication Reminder app is a sophisticated solution designed to empower individuals to adhere to their medication schedules diligently while efficiently organizing their medication supplies. This innovative tool primarily caters to the needs of responsible adults and seniors who value the importance of precise medication management in their health-conscious lives or have ongoing medication requirements.

Project duration:

December 2021 - Januar 2022

Project overview:

My Role

UX designer leading the app and responsive website design from conception to delivery

Responsibilities:

My main responsibilities were conducting interviews, creating user personas, and journey maps, developing paper and digital wireframes, and low and high-fidelity prototypes, conducting usability studies, accounting for accessibility, and iterating on designs.

User research: summary

Through in-depth user interviews, I meticulously crafted empathy maps to gain profound insights into our target users and their unique needs. Given the challenges posed by the pandemic, I strategically utilized online surveys as the cornerstone of my user research efforts. Among the most critical revelations, it became evident that patients often grapple with issues related to self-awareness and self-discipline concerning their medication adherence. The frustration stemming from missed doses was palpable. Additionally, a substantial portion of our audience expressed a strong inclination toward embracing a medication reminder application. However, they underscored the paramount importance of user-friendliness, simplicity, and the availability of customizable features, such as dose selection, medication type specification, and family treatment management functionality.

Ideation

In response to the gaps identified during my competitive audit, I swiftly initiated an ideation session, with a specific focus on innovative ways to introduce new medications into our product lineup.

Digital wireframes

Following an extensive ideation process and the initial drafting of paper wireframes, I transitioned to the development of the preliminary designs for the Medication Reminder app. The home screen serves as the focal point, displaying the user's daily medication schedule, allowing for the convenient marking of pills as taken, and providing a seamless option for adding new treatments.

Usability studies: parameters

Study type: Unmoderated usability study

Location: Remote

Participants: 7 participants

Length: 30 -60 minutes

Usability studies: findings

Ease of Adding New Medications: Many users found it less intuitive when it came to adding a new medication to their regimen.

Clarity in Medication Entry: It was observed that not all users immediately grasped how to input a new medicine effectively.

Navigating Medication Addition: It became evident that some users encountered challenges when attempting to add a new treatment to their medication profile.

Clarifying Terminology: The term "add new treatment" may not be universally understood, and this specific function could benefit from a clearer description.

User-Friendly Medication Input: Users faced difficulties when trying to input new medications into the system, highlighting a usability concern.

Improving Medication Scanning: Users experienced issues when attempting to scan and input new medicines, indicating room for improvement in this aspect.

Streamlining Medication Entry: Enhancing the user experience in adding new medications is a priority, as not all users found it straightforward.

Enhancing New Medicine Entry: There's an opportunity to simplify the process of adding new medications, as it wasn't immediately intuitive for all users.

Simplifying Medication Input: The system's functionality for inputting new treatments needs to be more user-friendly, as some users struggled with it.

User Guidance for Adding Medications: Providing clearer instructions or guidance for adding new medicines could alleviate the challenges some users face in this area.

Mockups

What I learned

My experience revealed that by embracing the design process and consistently integrating user-centric insights, I was able to overcome a significant problem, resulting in solutions that were both attainable and impactful.