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LE Canlobo Law: AI Website Assistant Without Legal Advice
Anush | Foundrline.com
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Posted Jan 20, 2026
A case study on using AI for legal website information while maintaining strict boundaries around legal advice and client relationships.
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LE Canlobo Law — Legal Website AI Query Assistant
Client Context
LE Canlobo Law is a legal services firm with a public-facing website designed to:
Present practice areas and attorney profiles
Educate visitors at a high level
Drive consultation requests
Strict compliance and liability boundaries applied.
Problem
Visitors frequently asked case-specific questions via email and forms
Risk of implied legal advice through automated tools
Staff time spent redirecting basic informational queries
Solution
A Legal Website Query Assistant was integrated with strict constraints.
The agent was designed to:
Answer general, informational questions only
Explain services, practice areas, and firm process
Help users navigate the website
Route users to contact or consultation pages when appropriate
Explicit Safeguards
No legal advice, opinions, or interpretations
No case assessment or follow-up questions about facts
Clear refusal language for advice-seeking queries
No attorney–client relationship implied
Results
Reduced low-quality inbound queries
Cleaner handoff to human attorneys
Improved visitor clarity without compliance risk
Increased trust through clear boundaries
Why It Worked
The agent behaved like a front desk information layer, not a lawyer replacement—protecting both the firm and the user.